30 September,2010 10:48 AM IST | | The Center Stage Team
Hutchison 3 Global Services (H3GS), India's largest voice-based international captive telecom customer service organisation, believes that their employees are their biggest assets. Their Rewards and Recognitions (R&R) events are all about recognising talent and awarding employees for their hard work and going beyond the call of duty to ensure the best customer experience.
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They have creative activities like April Fool Bakra, Housie, rangoli, singing, dancing, acting, photography competitions, Traditional Day, Secret Santa, Carol Singing, Easter Egg Painting and Crib Decoration, soccer, cricket, dodge ball, table tennis, badminton, pool and tele-games, to name a few. Their employees are regularly wooed by well-known youth brands that set up stalls in their office premises and sell their latest products and services at lucrative discounts.
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H3GS encourages employees to 'learn while they earn' and has tie-ups with reputed institutes that offer a host of educational and vocational courses.
The other benefits and services include relax rooms with comfortable bunk beds and snug blankets, in-house salons and gyms with personalised attention, well-stocked libraries with books catering to diverse interests like management, cuisine, fiction, non-fiction, parenting, general knowledge, finance, etc, in-house stores selling cool branded merchandise like windcheaters, haversack bags, sweatshirts, etc, pool tables, table tennis and carom in the cafeterias, concierge service that helps in bill payment, travel ticket bookings, delivery services, movie ticket bookings and postal services, 24 hour doctor-on-call for any emergencies and ATMs within the premises.
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Care is a value that has become an inspiration behind everything H3GS does. It's not just about going that extra mile to satisfy their customers, but also showing an enthusiasm to help the needy and making a noble contribution to society.
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Through their community outreach initiatives like Collection Drives (for books, stationery, toiletries, clothes and other utilities), encouraging talent and economic empowerment by facilitating sales within their premises (diyas, candles, cards, handicrafts, jewellery, eco-friendly bags) and sapling sales (to increase the green quotient), they enable employees to give back to society and make a difference to someone's life.u00a0
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