The state transport corporation drivers and conductors will be taught to behave ahead of the Commonwealth Games
The state transport corporation drivers and conductors will be taught to behave ahead of the Commonwealth Games
We have all been charmed by the effervescent behaviour of an airlines crew. But what if one gets the same treatment while aboard a Delhi Transport Corporation (DTC) bus?
Come August 17, around 4,000 DTC drivers and conductors who will be ferrying Commonwealth Games officials and athletes will be given classes to hone their interpersonal skills and finesse to their personality.
The soft skill development training will be conducted at DTC's Nand Nagri depot in collaboration with Confederation of Indian Industry (CII).u00a0
"The training session will start with 250 drivers and 250 conductors. During Commonwealth Games, 2010 these drivers will be part of the bus crew to ferry athletes and officials and other technical staff," said Naresh Kumar, managing director, DTC.
Another senior DTC official said the training would focus on making the DTC employees more presentable.u00a0 "The drivers are well-versed with driving skills but they lack in terms of effective communication. We will teach the bus crew the basics of English language and also few aspects of personality development like the dressing style, the correct manner to interact with a player among others," said the senior official.
He further adds: "Players while boarding and de-boarding the bus will be greeted by the crew members, just the way it is done on flight."
After this initial training for drivers and conductors, a refresher course will be organized to assess the amount of knowledge that has been put into place by them. As many as four thousand drivers and conductors will be imparted the behavioral improvement training.
However, to prevent any controversy and untoward incident, the corporation is treading its way cautiously.u00a0
"Only those who have a clean background with good education are being given preference," explains Naresh Kumar.
For Commonwealth Games 2010, as many as 600 buses, will ferry the games officials and players. "To face the shortage of drivers, we are deliberately training more number of drivers and conductors," added Kumar.
