11 March,2022 08:01 PM IST | Mumbai | mid-day online correspondent
Representational image. Pic/istock
Recently, office-goers booking an Uber were in for a pleasant surprise. They booked a cab and the driver was none other than Prabhjeet Singh, the chief executive officer of Uber India. Amazed, some of the passengers appreciated the cab-aggregator app's head on social media and wrote about their encounter with him. Turns out, Singh was on the road for a part of his primary research.
Madhuvanthi Sundararajan was lucky to be the first passenger to encounter this experience, sharing it on her LinkedIn profile, she wrote, "It was a regular day, I got ready to leave to office and booked an Uber. The Uber driver immediately pinged âI am on my way' without asking for my drop location. I was already very impressed. I waited downstairs when the car came into my society. The driver said - Hi Madhuvanthi, I am the CEO of Uber India and you are my first passenger today. Would you be willing to do this ride?"
By tagging Uber, She further wrote, "Prabhjeet Singh /Uber, you made my day. This is a superb initiative. Huge respect for wanting to understand things on-ground."
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Over 90,000 LinkedIn users liked her post, more than 750 users shared it on their LinkedIn handle and around 1000 users commented on her post. A few of the users commented about the daily problems they face come across with drivers and booking. In one of the comments, Madhuvanthi also mentioned speaking about the cancellation and issues with the drivers at length with Singh during her ride to office.
Just like Madhuvanthi, another passenger Ananya Dwivedi also appreciated Singh's efforts on her LinkedIn profile. She wrote, "I literally stepped out after a long time to work from office and guess who was driving the car, Prabhjeet Singh, Uber India CEO. It was a part of his primary research. (I initially felt something is fishy and had to google his name and match the face to finally believe him). The serendipity is real. Also, it takes real humility as well as grit to get to the roots of the problems like this. Full respect."
Sourabh Kumar Verma, another passenger who too met Singh, wrote, "Becoming a great leader means to influence others to accomplish an objective or goal while at the same time strengthening an organization or furthering completion of a purpose. A great leader is one who puts others above himself and aims to help them achieve their goals. The most accurate statement describing what it means to be a leader is a quote from John C. Maxwell. 'A leader is one who knows the way goes the way and shows the way.'
The next time you book a ride and the driver looks familiar, google them. Who knows?