Twitter appoints grievance officer, publishes first compliance report

This includes complaints received from individual users with accompanying court orders.

Twitter has named Vinay Prakash as its resident grievance officer for India and also published its first monthly compliance report, as mandated by the amended IT rules.

The US-based company, which has been in the eye of a storm over its failure to comply with the new rules, in the report titled ‘India Transparency Report: User Grievances and Proactive Monitoring July 2021’, said it had received 94 grievances via its grievance officer-India channel between May 26, 2021, and June 25, 2021, that included content on Twitter. This includes complaints received from individual users with accompanying court orders.

The majority of complaints received in this channel during the reporting period fell into categories including defamation, abuse/harassment, sensitive adult content, impersonation and privacy infringement, and misinformation/synthetic and manipulated media.

“We also processed 56 grievances that were appealing Twitter account suspensions. These were all resolved,” Twitter said. It added that the platform “overturned seven of the account suspensions based on the specifics of the situation, but the other accounts remain suspended”.

‘Bulky Cabinet’ of no use

BSP chief Mayawati

The CPI(M) on Sunday hit out at the Centre saying that a “bulky Cabinet” is of no use if public investments are not higher. In a series of tweets, CPI(M) general secretary Sitaram Yechury said the Narendra Modi government must spend more to build infrastructure generating jobs and demand. “Change of faces and a bulky cabinet is of no use: stop the ‘thank you’ ad-gimmicks and spend allocated money on vaccines. This is disastrous. When higher public investments are needed to revive the economy and secure livelihoods, government expenditures fall sharply by 41.6 per cent,” he said. “Where is the money from ongoing loot of national assets and monstrous petrol hike excise? To feed Modi government PR propaganda and spin? Or build PM’s new house and buy luxury planes?”

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