Today, we are living in a world of information overload. Information is available at the click of a button. In pursuit of medical knowledge, several patients tend to research about their issues on the internet before seeing a doctor. This can be both good and bad. Misinformation can lead to trust deficits amongst patients and challenge the doctor-patient relationship.

However, doctors are a resilient breed. To tackle the problem of health illiteracy among patients Midday Online spoke to Dr. Rajiv Kovil, diabetologist, chairperson at Zandra Healthcare, co-founder of Rang De Neela initiative. He shares causes and measures to prevent patients from falling prey to misleading information available on the internet.