Just five days after mid-day shed light on the daily struggles of loyal Brihanmumbai Electric Supply and Transport (BEST) bus commuters, residents of Marve, Aksa, and Madh are finally seeing relief. The Malad BEST depot has begun deploying full-size, 12-metre ACGL-class buses on routes serving these areas since last week, a move welcomed by daily travellers, who had long complained of overcrowding and reduced services.

The development comes after consistent appeals from commuter voices, including bus enthusiast Rupak Dhakate, who highlighted the hardships of passengers forced to depend on smaller buses and irregular schedules, with autos and other means of transport gaining traction.