Central Railway (CR) commuters were left suffering on Raksha Bandhan (Saturday, August 9) as late-night rail curbs and cancellations left them without trains, while other modes of transit, such as buses, were ill-prepared to ferry them. Commuters alleged that CR officials have been disconnected from the commuting public and never take any local festivities into account while planning their work.

Top CR managers at the head office remained busy with Prime Minister Narendra Modi’s launch of the Nagpur-Pune Vande Bharat train on Sunday morning. Being Raksha Bandhan, families returning home at night were stranded en masse at stations, leading to chaos. No elected representative from the city, however, raised the issue with CR.

What was the work done?