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Mumbai: Digital upgrade at KEM Hospital fails to hide patient woes

As Parel’s King Edward Memorial Hospital (KEM) launches real-time health portal, patients in women’s wards still battle broken mattresses and rude nursing staff

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The same bed photographed on October 3. Pics/RItika Gondhalekar

The same bed photographed on October 3. Pics/RItika Gondhalekar

KEM Hospital, Parel, has rolled out its upgraded Health Management Information System (HMIS) from October 2, aiming to create a single digital platform for patient registration, bed monitoring, medicine inventories, and operation theatre schedules in real time.

“The HMIS platform will provide doctors instant access to patient records, lab reports, and treatment histories, eliminating the need for physical files and enabling faster, better-informed decisions,” said Deputy Municipal Commissioner (Health) Sharad Ughade during a recent meeting. “Once the portal is successful at KEM, which handles over 1000 OPD cases daily, the system will be extended to other civic hospitals.”

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