Appalled by the inaction of the Brihanmumbai Municipal Corporation (BMC), residents of Malad West’s JB Colony and Sundar Lane took it upon themselves to fix a long-standing issue. For months, locals had been complaining about loose manhole lids that rattled loudly every time a vehicle passed over them. The constant clanking had become a major disturbance, especially during late hours, and residents alleged that despite repeated complaints to the civic body, no concrete action was taken to address the issue.