Citizens flag auto menace, footpath hazards, and bus delays across Mumbai

ProblemsAuto menaceldquoWe have observed that since the past few years the autorickshaw numbers have increased in Santacruz West Added to this there are also the double parking problems which are causing a great inconvenience to pedestrians like senior citizens and children We request the concerned authorities to look into these aspects on a shortterm basis On a longterm basis a thought may be given to make it an autofree area like MahimrdquoSeema BokkasanAarey Milk booth on footpathldquoI am once again writing to you to please look into the Aarey Milk StallBooth which has been placed on the footpath just outside the lsquoBombay Institution for Deaf and Mutesrsquo in Mazgaon opposite Mazgaon Court It has been placed there for the past 3 years and locked up and nonoperational Some MLApoliticians in this area have made money doing this nonsense We donrsquot need this useless monster taking up space on the footpath Can midday kindly investigaterdquoSheila DrsquoSouzaUneven footpath broken railingsldquoThe exit at DN Nagar Metro station Andheri West located near the signal presents a significant safety concern for pedestrians particularly the elderly due to the need to traverse the roadway to access the opposite sideThe removal of existing railings to facilitate passage in the absence of alternative exits has created an unevenly cut railing with sharp edges posing a risk of injury This condition has persisted for an extended periodrdquoKamal SiddiquiBadly managed bus queuesldquoI am writing to draw attention to the distressing situation of long and poorly managed queues for BEST bus routes at Malad Commuters relying on routes 243 and 622 to Jankalyan Nagar as well as buses to Marve 272 are routinely subjected to waiting times of a minimum of 30 minutes to an hour This daily ordeal is both exhausting and inefficient particularly for working residents What is especially frustrating is the stark contrast with other routes such as 620 where buses are seen plying nearly empty at frequent intervals This apparent imbalance in allocation points to a larger issue of route planning and resource management Despite multiple complaints being submitted to BEST authorities there has been little to no improvement I urge your publication to investigate this matter and highlight the disparity in wait times commuter load and route management Greater public scrutiny may help bring about the necessary corrective actionrdquoNichola PaisResponsesAfter Mumbaikars sent in their questions and woes to midday last Monday some of the authorities concerned responded We havenrsquot given up on the rest We shall continue to hold authorities accountable for the state of the cityHow does one identify a licensed hawkerUsha JeyakumarResponse A senior official from the licence department said ldquoWithin one week BMC will launch the project where licensed hawkers are given QR codes with details of their documents which they need to display at their stall However evn if a licensed hawker uses unnecessary space on a footpath litters the area or uses footpaths for storage BMC takes action against themrdquo The official confirmed that action will be taken against these hawkers if they are found to be bending any rulesDead signalMeldan DrsquoCunhaResponse DCP Traffic Dipali Ghade said ldquoSo far I have not received any such information about a signal not functioning post midnightnight But I will look into the matter and get into the details of the issuerdquoCancelled trainsJoseph DrsquoSilvaResponse ldquoThe 97330 T36 Thane scheduled departure at 836 am is running every day As per the timetable it is not scheduled to run on Sundays and holidaysrdquo a CR spokesperson said adding realtime details of its run from the operations department are available