Bogged down by criticism, the government’s 100-day railway plan has included some aggressive passenger-centric measures, including 24-hour refunds, a live mega app and focus on passenger services. Sources said the government’s 100-day plan will focus on improving passenger services with a 24-hour ticket refund system instead of the existing three-day one.  It also has a single-window mega app with live service updates, ticketing and refunds and introduction of more Amrit Bharat trains, along with the introduction of Vande Bharat sleeper trains.

Besides the 100-day provisions, the Indian Railways on Wednesday also stressed on further course correction measures by implementing measures that were discussed at a meeting held by the top bosses, including railway board chairman, in May 2024. Railway officials have also been told to focus on crowding complaints, special drives to curb unauthorised entry of passengers in reserved coaches, attend to foot overbridges, flooded subways, work towards 100 per cent digitisation and overall improvement of passenger services.