Updated On: 20 September, 2025 07:20 AM IST | Mumbai | Agencies
State Transport Minister Pratap Sarnaik says letter sent to National Informatics Centre to suspend service after rampant misuse found; field officials pointed out that the current faceless system was vulnerable to Aadhaar data manipulation, alteration of name, address

Annually, over 15 lakh learner’s licences are issued by the RTO offices. REPRESENTATION PIC/iSTOCK
The Maharashtra government has written to National Informatics Centre (NIC) seeking the temporary suspension of the faceless learner’s licence service after detecting rampant misuse and serious technical loopholes, State Transport Minister Pratap Sarnaik said on Friday.
In June 2021, the Maharashtra government launched the faceless facility, which allows applicants to visit Sarathi 4.0 webpage of the Ministry of Road Transport and Highways and take an online test to obtain a learner’s licence using Aadhaar-based authentication. Earlier on Friday, Sarnaik chaired a high-level review meeting at Mantralaya, during which the misuse and technical loopholes of the faceless learner’s licence system were discussed, a release from the minister’s office said.