Updated On: 19 July, 2024 04:59 PM IST | Asif Ali Sayed
Airport and airline operations faced significant disruptions on Friday due to Microsoft outage, with airlines issuing advisories to passengers. Pics/PTI

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IndiGo, SpiceJet and Akasa saw disruptions in their online check-in and boarding processes across their networks, forcing them to switch to manual mode
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"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted," IndiGo said in an update on X

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"We are all hands-on decks and are working to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly," it stated
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Budget carrier Akasa said: "Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable

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The airline requested its passengers with immediate travel plans to reach airport early to check in, as a precautionary measure
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SpiceJet also said it is currently experiencing technical challenges with its service provider, affecting online services including booking, check-in, and managing booking functionalities

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"As a result, we have activated manual check-in and boarding processes across airports," it stated
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Meanwhile, Union Minister Ashwini Vaishnaw said the IT ministry is in touch with Microsoft regarding global outage and that NIC network is not affected

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CERT-In in an advisory said the Microsoft outage was caused by Crowdstrike update, and rated its severity as "critical". The advisory comes amid a massive outage faced by Microsoft users globally, and widespread reports of disruptions in international airlines, banks and media outlets
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