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No fee for air ticket changes within 48 hours: DGCA

The DGCA said that airlines must not levy additional charges for correcting the name of the same passenger if the mistake is reported within 24 hours of booking, provided the ticket was booked directly through the airline’s website

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Airlines must offer a 48-hour ‘look-in option’ from the time of booking under the new policy, DGCA said. Representational Pic/File

Airlines must offer a 48-hour ‘look-in option’ from the time of booking under the new policy, DGCA said. Representational Pic/File

The Directorate General of Civil Aviation (DGCA) have revised air ticket refund rules to make them more passenger-friendly and have announced that the passengers can now cancel or amend their air tickets within 48 hours of booking without paying additional charges, subject to certain conditions, reported the PTI.

Under the amended Civil Aviation Requirements (CAR) for the refund of airline tickets, airlines must offer a 48-hour ‘look-in option’ from the time of booking.

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