Updated On: 26 February, 2026 05:18 PM IST | New Delhi | mid-day online correspondent
The DGCA said that airlines must not levy additional charges for correcting the name of the same passenger if the mistake is reported within 24 hours of booking, provided the ticket was booked directly through the airline’s website

Airlines must offer a 48-hour ‘look-in option’ from the time of booking under the new policy, DGCA said. Representational Pic/File
The Directorate General of Civil Aviation (DGCA) have revised air ticket refund rules to make them more passenger-friendly and have announced that the passengers can now cancel or amend their air tickets within 48 hours of booking without paying additional charges, subject to certain conditions, reported the PTI.
Under the amended Civil Aviation Requirements (CAR) for the refund of airline tickets, airlines must offer a 48-hour ‘look-in option’ from the time of booking.