Updated On: 16 May, 2022 06:14 PM IST | New Delhi | PTI
The airline had on May 9 said the boy was denied boarding as he was 'visibly in panic'. As the boy was prohibited from boarding the Ranchi-Hyderabad flight, his parents who were accompanying him -- also decided not to enter the plane

Representative image
Aviation regulator DGCA Monday said it has issued a showcause notice to IndiGo after a fact-finding committee found the airline staff prima facie violated regulations in denying boarding to a specially-abled child at the Ranchi airport on May 7.
The airline had on May 9 said the boy was denied boarding as he was "visibly in panic".