We talk about equality, but ground reality shows the tremendous hardship the disabled have had to endure. The ongoing liquefied petroleum gas (LPG) cylinder crisis is an ordeal for many but things have compounded for the city’s visually impaired, who are being forced to navigate long queues and make repeated visits to gas agencies to access a cylinder. Gas agencies, which earlier ensured hassle-free home delivery, are compelling customers to collect cylinders themselves, leaving many — especially the disabled — feeling helpless.

Visually impaired persons have stated how they waited an entire day for a cylinder or had to return the next day to take it themselves from the agency.