Passengers onboard a Mumbai-bound Superfast Express train recently accused the Railways of negligence after facing leaking toilets, lack of food and an eight-hour delay, with many alleging that the ‘superfast’ train halted at nearly every station en route.

A mid-day journalist, too, travelling with his elderly mother, reported being stranded at Lucknow railway station for nine hours while waiting for a train to Mumbai, with no updates on arrival or platform despite freezing weather.