A couple from London was forced to “steal back” their own car after the police informed them that they did not know when they would be able to investigate the matter. The Jaguar, belonging to Mia Forbes Pirie, 48, and Mark Simpson, 62, contained an Apple airtag, which allowed the couple to track its location to just a few miles away in Chiswick.

They called police to report the theft, but the Metropolitan Police could not say when they would be able to investigate the matter, according to The Times. After the couple suggested that they could find the vehicle themselves, they were told to inform authorities if they found it.

“It does make me wonder whether whether it’s right that the police seem to have no interest in investigating what is likely to have been a reasonably sophisticated operation. If there are no consequences, what is the incentive for people not to do more of this?” Pirie said.