The banking, financial services, and insurance (BFSI) sector in India is going through a major transformation as the presence of Gen Z in the workforce has almost doubled in just two years, rising from around 12 per cent in 2023 to nearly 23 per cent in 2025, a new report said on Wednesday.

This generational shift is influencing the way organisations approach their workplace culture. Companies are now focusing more on flexible work environments, career growth, and inclusive values --factors that matter deeply to younger employees, according to the Great Place To Work report.