IRCTC launched a new function to make ordering meals on trains more convenient, and it has since been made available in Hindi and Hinglish to appeal to a wider audience.

Customers can now order food online by sending a message to the train meal order number on Zoop's WhatsApp, which is 7042062070. Passengers may choose their favourite language, select the restaurant and food they desire, and even check the status and arrival time of their order in real-time using the automated WhatsApp chatbot. The chatbot is incredibly user-friendly because it also shows next-step buttons in the same language.