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Why the elderly, working classes in Mumbai are feeling the prick of digital gaps

Digitally-disconnected senior citizens and the working class in the city are struggling to get their jabs done in the face of an app-based vaccination drive. Many are forced to depend on young family members and good samaritans to help them out

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People get vaccinated at the MMRC Dedicated Covid-19 Health Centre at Ketkipada, Dahisar, on Wednesday. Pic/Satej Shinde

People get vaccinated at the MMRC Dedicated Covid-19 Health Centre at Ketkipada, Dahisar, on Wednesday. Pic/Satej Shinde

For Borivali-based Sarita Dattaram Davde, getting the vaccine is very important. It will not only make the 55-year-old less susceptible to the Covid-19 virus that has been ravaging the world for the last one year, but also ensure she and her husband, Dattaram Davde, can go out and run their small roadside eatery safely and with confidence. However, her efforts to book slots online over the last two months have been futile. 

Davde is among lakhs of technologically-challenged Mumbaikars who are struggling to get inoculated. “Since my husband and I are not good with technology, we have to rely on my son to help us book a slot. Every day, we get on the website and try to get a slot but before you know it, it is unavailable. Luckily, my husband managed to secure the first dose before I could and is waiting to get his second dose but it would have been much easier if we didn’t have to depend on technology,” she says. Forced by these circumstances, she will walk into a centre close to her without prior booking to try and get the vaccine in the coming week.

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