Teleconferencing platforms like Zoom and Microsoft Teams helped people stay connected during the coronavirus pandemic. But the platforms could not capture sounds accurately enough for clinicians to successfully treat and evaluate patients with voice and speech disorders, according to a study.  

In a virtual world, voice therapy presents a unique challenge because clinicians must rely on acoustic recordings of voice to evaluate the effectiveness of their treatments. But many teleconferencing platforms distorted sounds in their efforts to eliminate background noise, revealed the study led by a team of researchers at the Boston University in the US.