Among 109 airlines, Air India has been ranked 63rd and IndiGo at 103rd position, with a total score of 6.15 and 4.80 respectively, as per AirHelp survey findings published on its website. 

The survey has ranked Brussels Airlines as the best airline in the world with 8.12, followed by Qatar Airways at 8.11, United Airlines at 8.04, American Airlines at 8.04, and Play at 7.89. On the other hand, the bottom five include El Al Israel Airlines, Bulgaria Air, Nouvelair, Buzz, and Tunisair which has got 3.63.