Morning 10 am to 12.30 pm
Briefing session: I check with my team of butlers about the previous evening’s arrivals as well as check-ins and check-outs for the day. We also update ourselves on the events scheduled in the hotel. Often, we see celebrities checking in, so, I have trained my team to be discreet and not give out details to other guests. In the morning, I also meet heads of other departments, like the chefs of the restaurants and the housekeeping staff to let them know if any guest has special requests.

Pics/Sayed Sameer Abedi