Shyam and daughter Sasha. Pic/Rane Ashish

It's a Thursday evening and we are scheduled to meet Shyam Ramsay at Bandra's Peter Dias Road. After a point, Google Maps gives up on us, and it's only after being guided through several labyrinthine gullies and a steep narrow staircase, that we arrive at 101 India's office where Ramsay and his daughter, Sasha are waiting. "You're coming to meet the Ramsays, so a little eeriness is part of the deal," he jokes. Jovial and easygoing, Ramsay doesn't come across as the man who spooked generations of Indians.