Align your KPIs, touch base with your team, synergise your deliverables and then roll all that nonsensical jargon in a ball and toss it in the bin before you meet Jonathan Bannister. In the city with his venture Make Happy, the UK-based executive coach and creative problem-solving expert is looking to help Mumbai solve real world problems sans the corporate mumbo jumbo.

Jonathan Bannister

Returning to Mumbai 10 years after his first visit, Bannister shares, “Mumbai’s cultural diversity undeniably makes creative problem-solving more dynamic because creativity flourishes in diversity. When people bring different lived experiences, worldviews, and ways of thinking to the table, the range of ideas generated becomes richer and more unexpected. The challenge lies in creating a psychologically safe space where all voices feel comfortable being heard.”