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Crucial lessons from ex-PepsiCo CEO Indra Nooyi's memoir

From a determined little Girl Scout growing up in Madras to an immigrant business leader shattering the glass ceiling, the ex-PepsiCo CEO’s trailblazing journey comes to life in a tell-all memoir. With the help of a coach, we decode a few crucial lessons from the book

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Nooyi’s memoir emphasises on the need for workplaces to view employees, and their families, as part of the organisation. Representation pic

Nooyi’s memoir emphasises on the need for workplaces to view employees, and their families, as part of the organisation. Representation pic

Years before she was revolutionising the path of PepsiCo, one of the largest consumer packaged goods companies in the world, as its CEO, a young Indra Nooyi, along with her siblings, would spend days playing, snoozing and singing on a huge rosewood swing set that graced the women’s living room in their middle-class Madras home. This was pre-liberalisation India, before Madras was Chennai. Life was frugal, but a sense of clockwork discipline bound Nooyi, her sister Chandrika, and brother, Nandu — one that was silently instilled by their pragmatic parents, under the watchful eyes of thatha (grandfather). And so, while Nooyi delves into her conquests across the world in her hot-off-the-press memoir My Life in Full: Work, Family, and Our Future (Hachette India), it’s her foundational years — spent frolicking on the swing, solving maths problems by her thatha’s bedside, churning butter to help amma, and forming the first women’s cricket team of her college — that lend us a peek into the person behind the leader.

The awe-inspiring book traces her journey across the globe. From her school and college days in Madras/Chennai to her B-school years in IIM Calcutta, a sales trainee in Mumbai, and an immigrant student at Yale, it charts her ascent as a diligent, hard-working strategist who rose through the ranks at Motorola, The Boston Consulting Group, ASEA Brown Boveri and PepsiCo. Through all of this, she reminds us, her family — two daughters, husband, parents and siblings — continues to occupy centrestage. Of course, there are curveballs, but Nooyi offers us an honest insight into how she hits them out of the park. Here are a few lessons from her life that stayed with us, and which victory coach Farzana Suri decodes for corporate leaders:

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