There are many ways to be helpful, you just have to want to help. This is the lesson to draw from 27-year-old Arnold D'Souza's life whose seemingly undecorated job has become a conduit for kindness.

Nearly a decade ago, D'Souza, then 18, joined a hair styling school helmed by a well-known global brand, after an unsuccessful career plan. "I had just finished 12th grade. My dad was a purser with an airline and my sister is a pilot, so I had taken up science and wanted to be one, too. But I failed physics by a mark. I didn't want to waste time. I believe that if you learn a skill, you'll never be hungry," D'Souza shares, explaining his shift to hair styling.