The arrest of a teenager from Bengaluru, Karnataka, has unearthed a network of call centres being used by online platforms offering instant loans via mobile apps to recover the money. These centres have hired youngsters—college dropouts—as recovery agents, who harass the clients.
 
These thugs are believed to be a big threat, as they not only harass the people who took out loans and were unable to pay, but also make life miserable for their relatives and friends. In the past, some of the defaulters had even attempted suicide following mental torture suffered at the hands of such agents.

The preliminary inquiry has revealed that the teenagers use the scariest means to pressurise the clients to recover the loan amount. They get access to the phone contact book, as the clients unknowingly give access to the data while filling the application forms online.