Tweeting his grievance regarding a refund he had not received after ticket cancellation, proved costly for a 31-year-old. Soon after, he was approached by a person who sought details claiming to be from the company that he had done the booking with, and lost over Rs 22k after providing them. An FIR has been registered with Worli police station against an unknown person.

Sanjiv Bhandari, a Worli resident, had booked a Mumbai-Hyderabad flight ticket in April 2022 through an online booking portal. “I cancelled the booking on April 25, but haven't got the refund of the fare i.e. Rs 6,350. I was pursuing the company for the amount. But I received no response to even mails and hence decided to tweet about it by tagging the company,” he said.