The much-awaited pothole app launched by the Brihanmumbai Municipal Corporation (BMC) has received 261 complaints in just 48 hours. The earlier helplines, website and apps collectively received an average of 40 complaints since June 10 this year.

The civic body had launched a pothole-tracking app in 2012 that aims to give access to citizens to file complaints via mobile. However, after the number of complaints increased and the civic body faced the wrath of the citizens, the service was discontinued eventually. While the BMC already has a helpline number, MCGM 24X7 app, @mybmc Twitter handle and MCGM website to register such complaints, it was looking for a different way to ease the worries of commuters. Finally on September 19, a new mobile app came into being.