With no respite from issues like incomplete parabolic dividers, unregulated traffic and non-functional CCTVs, residents of Kandivali’s Lokhandwala township have raised their concerns with the chief minister`s office (CMO). To the surprise of locals, within 24 hours of the complaint, Chief Minister Devendra Fadnavis’ office has responded to the complaint directing concerned officials to take appropriate action and measures to address the issue.

Around 25,000 flats of Lokhandwala Complex, a township in Kandivali East, have been facing civic and traffic issues for a long period. As complaints to local authorities yielded no results, the members decided to escalate the issue with CM Fadnavis. A citizen forum called ‘We all Connect’, in consultation with other members of the township, decided to start a mass email movement, where citizens living in Lokhandwala township started emailing the chief minister`s office about the grievances they are facing on a daily basis. Besides the Lokhandwala complex, the forum has members from the neighbouring Thakur Complex, Thakur Village, and Raheja Township (Upper Govind Nagar, Malad).