Citizens have complained that the Andheri subway is inadequately lit, forcing many to walk in the busy vehicular passage instead of on the path laid out for pedestrians, putting themselves at considerable risk.

Residents also told mid-day that during the monsoon season, traversing the subway is a nightmare as mud tends to accumulate on the pedestrian path, making it slippery. Besides, the underpass is also frequented by drunkards.

Rajesh Dey, the owner of a shop near the subway, said, “When it rains, water accumulates. People have no choice but to use the vehicular road, which is dangerous.” Gita Malakar said, “There’s no light sometimes and during showers, I don’t use the pedestrian path. It's just not safe.” Kalpana Thorat, who works as a housekeeper, said, “I avoid the underpass at night. Drunk people frequent the subway, and with no proper lighting, no woman should set foot in it unaccompanied.”