AC local train commuters on Central Railway (CR) have submitted an eight-point demand list to the authorities, seeking improvements in the premium service. Their demands include deploying dedicated ticket-checking squads at the start of every service and ensuring punctuality.

“AC locals are often cancelled without prior notice, causing last-minute inconvenience. At Kalyan, the train changes platforms randomly. We request the authorities to assign a fixed platform for AC rakes. Immediate corrective action is needed to address these anomalies,” said commuter Mukesh V Makhija. Another commuter, Sunil Chandni, said, “We urge authorities to expedite the addition of more AC locals. The crowd has increased significantly, and with delays of 15 to 20 minutes, the rush becomes unbearable, it feels like a concentration camp.”

“AC trains are delayed every day by 20 to 40 minutes, which is unacceptable. In the evenings, non-AC passengers create chaos by forcefully boarding the train. Please look into this,” appealed commuter Meher Shaikh. “We need more AC trains during peak hours, and they must run on time,” added commuter Omkar Kadam.