Old data on the Brihanmumbai Municipal Corporation’s WhatsApp chatbot facility has been updated following a mid-day report pointing at outdated information, some as old as a year. 

The WhatsApp chatbot facility offering over 80 citizen-related services was launched by the BMC last Friday. Though the facility aims at providing various web links and assistance to citizens, businessmen and tourists, the ward level information about assistant commissioner, complaint officer and fire station in-charge was found to be at least a year old. Even data of several subordinate officers, fire officials was also old.