Faced with a deluge of complaints about potholes, over the phone and on Twitter, the BMC has decided to form dedicated teams to fix the craters on the city’s roads. Now, staff from the corporation’s road department and ward officials will work in tandem to address the grievances, said sources.

“We are taking immediate action to fill the potholes on the roads but some potholes are still beyond the reach of the average person. In view of this, joint teams have been appointed by the corporation in all the 24 administrative wards to ensure proper coordination. It will help speed up the process of filling the potholes,” said a civic official.