A preliminary inquiry by Central Railway (CR) into Saturday’s incident where eight passengers were hit by the open door of a location box between Bhandup and Nahur stations has stated that “human error” was behind the mishap as the door had not been locked after work was carried out at the site. According to the report, the door flipped open due to the vibrations of passing trains.

However, the police team, during their visit found that the door of the location box was rusty, had broken hinges and was carelessly tied using metal wires, pointing to negligence. The injured passengers were travelling on the footboard of a CSMT-bound fast local train when the incident occurred at 12.58 pm. The matter came to light after the fast train halted at Ghatkopar where the deputy station master and staff gave first aid to the injured passengers who were then shifted to Rajawadi Hospital.