Updated On: 22 December, 2020 01:14 PM IST | Mumbai | Rajendra B. Aklekar
Commuters' body says trains have caused several incidents of chain pulling, approaches Railways for help; WR says bold signage enough to identify trains

A Rajdhani train seen at Mumbai Central station. File pic
Two New Delhi-bound Rajdhani Express trains, having the same colour and look, arriving at a gap of just 10 minutes and halting at Borivli station for just two minutes has been leading to major confusion among passengers.
The first panic trigger is that both trains halt at Borivli for just two minutes, which means one has to rush even if one is not running late. The second issue is that while locating compartments, if they are late, passengers of both trains, handling their baggage, families and kids, negotiating their way through the crowded station, often end up struggling to find the correct train.