How do you run a bill of over R1 lakh for one day's treatment and not even know what's wrong with you because the hospital delayed your reports by hours? That's the story of Kandivli resident Tapas Majumdar, 60, who spent a harrowing day on October 1, first due to sudden breathlessness and vomiting, later from being made to go from Hinduja Hospital in Mahim to the one in Khar, over unavailability of beds, and finally, for being kept hanging for his test reports for nearly 30 hours.

This even resulted in his treatment at Balaji Hospital in Malad getting delayed for lack of medical records. Citing closure of pathology department due to Gandhi Jayanti, Hinduja Hospital has finally delivered the CBC, ESR and X-ray reports, which show that the Kolkata native has 30 per cent lung blockage along with multiple organ failure.