A number of residents have addressed communication to the stationmaster of Grant Road railway station to install escalators on the eastern and western sides of the vital hub, on the Western Railway network. An excerpt from a recent letter from the flurry of communication is from the MCR Boyss Foundation. The letter highlighted some benefits of installing escalators at the station. These, the letter stated, are for “improved accessibility for physically handicapped individuals, reduced fatigue, enhanced safety, and convenience for people”.

The Shree Balgopal Ganeshotsav Mandal’s letter to the stationmaster on December 8 stated that “installing escalators will enhance the overall travelling experience”. The New Chikhalwadi Welfare Association letter dated December 9, encapsulates the same sentiment, while a letter from the East & West Villa CHS (proposed) dated December 9 stated that with escalators, people using the station, especially those with health problems, “will have less physical strain and lower risks of slips, falls and other accidents”. Yet another letter from the Talmakiwadi Co-operative Housing Society dated December 12, reinforced the escalators for ease message. All these organisations are from the area or around the vicinity and work in different ways to highlight problems and collectively seek solutions and answers.