The Thane Additional District Consumer Redressal Commission in Maharashtra has ordered Mahanagar Gas Limited (MGL) to pay Rs 15,000 to a man over its failure to give him a piped gas connection despite accepting his application and initial deposit.

In its order of July 4, a copy of which was made available on Tuesday, the Commission said it was the responsibility of the company to arrange for a no objection certificate (NOC) from the complainant's neighbour instead of asking him to get one.