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Maharashtra taps WhatsApp for govt services

500 services to go digital as Maha eyes tech-driven governance; last month, Andhra Pradesh launched a similar initiative, offering 161 government services online via WhatsApp

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Maharashtra Chief Minister Devendra Fadnavis poses for a group picture at MumbAI Tech Week 2025, in Mumbai on Friday. State Minister for Information Technology Ashish Shelar is also seen standing to his left

Maharashtra Chief Minister Devendra Fadnavis poses for a group picture at MumbAI Tech Week 2025, in Mumbai on Friday. State Minister for Information Technology Ashish Shelar is also seen standing to his left

WhatsApp will now serve as a platform for providing government services and information. The Maharashtra government announced on Friday that 500 services would be made available on WhatsApp, making it the second state in India to do so. Last month, Andhra Pradesh launched a similar initiative, offering 161 government services online via WhatsApp.

Chief Minister Devendra Fadnavis, speaking at a function in Mumbai, said, “To make government services more efficient and convenient, the state has partnered with Meta to provide technology-driven services to citizens.” 

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