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App-based taxi firms must not exploit drivers or passengers: Transport minister

The policy will mandate reasonable fare structures and ensure drivers receive at least 80 per cent of earnings, the minister said. It comes in response to growing complaints from users and drivers about exploitative practices by some service providers

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Maharashtra Transport Minister Pratap Sarnaik. File Pic

Maharashtra Transport Minister Pratap Sarnaik. File Pic

Maharashtra’s long-awaited aggregator policy for app-based taxis, rickshaws, and e-bike services will be rolled out in the next two days, with a focus on protecting the rights of passengers and drivers, announced Transport Minister Pratap Sarnaik on Tuesday.

Speaking at a meeting with the Indian Federation of App-Based Transport Workers (IFAT) at Mantralaya, Sarnaik said app-based mobility platforms must not prioritise profit over fairness.

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