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Maharashtra launches ‘Five-Point Plan’ for passenger-friendly ST services

The plan aims to clarify responsibilities from depot to regional offices and focus on improvements in speed, punctuality, and service quality, officials said

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 MSRTC has defined itself as a “dynamic organisation” serving millions of passengers daily. Pic/Special Arrangement

MSRTC has defined itself as a “dynamic organisation” serving millions of passengers daily. Pic/Special Arrangement

The Maharashtra State Road Transport Corporation (MSRTC) has prepared a comprehensive ‘five-point plan’ to enhance revenue, operational efficiency, and passenger facilities, Transport Minister and MSRTC Chairman Pratap Sarnaik announced on Friday.

The plan aims to clarify responsibilities from depot to regional offices and focus on improvements in speed, punctuality, and service quality, officials said.

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