Finally realising its mistake, the loss-making BEST undertaking has deployed an additional staff of 382 ticket-checking inspectors to crack down on ticketless travellers on its buses. They caught about 945 passengers in a single day on January 2, levying a fine of Rs 58,457. This is one of the biggest checking drives since COVID-19.

There were more complaints of ticketless passengers in conductor-less buses as tickets are only provided at the originating point. Conductorless buses started on select routes in October 2019, later expanding to more routes. An article by mid-day in November 2021 highlighted how this was leading to losses for the BEST, with commuters visiting bus depots to pay for tickets.