Despite the existence of detailed guidelines and special teams to deal with the open dumping of garbage and debris, the Brihanmumbai Municipal Corporation (BMC) still receives 25 to 30 complaints regarding the menace each day. In the first month since the launch of a dedicated helpline in June, the average number of daily complaints was 125.

After receiving instructions from Chief Minister Eknath Shinde, the civic body started a dedicated helpline to register garbage complaints in June. In the first 30 days, the corporation had received approximately 3,500 complaints. The number dropped after the rainy season started but messages about the piling of garbage continued to show up on social media. After Shinde raised the issue again on September 1, the BMC rolled out a special campaign.