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Mumbai: BMC's chatbot to take your nullah complaints
Updated On: 02 June, 2023 07:37 AM IST | Mumbai | A Correspondent
The WhatsApp service was to be launched on May 22; service will allow citizens to report issues and track resolutions
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A BMC worker cleans Dharavi’s 60 Feet Road nullah using a JCB. Pic/Satej Shinde
The Brihanmumbai Municipal Corporation (BMC) has decided to launch a WhatsApp chatbot for citizens to register complaints regarding nullah desilting.
The system, ordered by Chief Minister Eknath Shinde during a visit on May 19, was initially to start by May 22 but was delayed and the chatbot service started on June 1. mid-day had reported about the delay in its May 26 edition.
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