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Mumbai: BMC’s helpline move halves garbage plaints in just one month

Civic body’s new helpline and rainfall are credited for drastic drop in garbage complaints, paving the way for cleaner streets

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A pile of garbage in Oshiwara. File pic

A pile of garbage in Oshiwara. File pic

Garbage complaints have halved ever since the Brihanmumbai Municipal Corporation (BMC) launched a helpline in June. In the first 30 days of the launch, the corporation received around 3,500 complaints, but in July, that number dropped significantly to 1,458.

Despite the prevalence of photos of piles of garbage on social media, the BMC’s official figures indicate a decline in complaints for July. During the initial 30 days till July 5, the civic body received a total of 3,570 complaints, averaging 128 complaints daily, with 93 related to garbage and the rest concerning debris. However, the number of complaints decreased dramatically afterwards.

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