The District Consumer Grievance Redressal Commission, Sindhudurg, has directed New India Assurance Company Limited to pay Rs 72,220 with 10.9 per cent interest, along with Rs 35,000 towards mental distress and litigation costs, to a retired police sub-inspector who was denied full medical claim reimbursement.

The order was passed in a complaint filed by Vilas Harishchandra Sawant, 63, a retired police sub-inspector from the Mumbai Police, and a resident of Kankavali, Sindhudurg. The case, filed on December 15, 2023, was adjudicated by Commission President Indumati Shreyas Malushte and Member Yogesh Yashwant Khadilkar.