A consumer commission in Mumbai has instructed Apple India and Croma to refund the Rs 65,264 cost of an iPhone to the legal heirs of a customer.

The directive came after the companies allegedly failed to resolve a microphone defect in the device, leading the commission to deem both deficient in service, reported news agency PTI.

The commission, in its order issued earlier this month, declared that both the manufacturer and the seller are "jointly and severally liable for the defective product" because they failed to fix the issue in the device, which was purchased by the now-deceased customer.